There’s a myriad of reasons why we’ve ranked Frontpoint as our top choice in our best home security systems in 2016 ranking. Try to find someone saying bad reasons for having Frontpoint. It could be possible but it will likely be hard. In 8 short years they have dominated Yelp, Angie’s List, Consumer Affairs, and other review sites.
I’m not attempting to sound pessimistic but I wondered if they purchased reviews. Can a firm actually be that good?
Then I noticed on Facebook we experienced a mutual friend named Kevin thus i reached to Kevin and asked for his Frontpoint security review. Kevin was pretty excited to show off the technology. He purchased contact intrution for their reviews and also for his or her home automation capabilities. With this technology as well as your smartphone you are able to open your door, adjust the temperature in your house, and start up the lights prior to getting home. Per year after Kevin introduced me to Frontpoint, I tried them out personally. These are precisely what they say these are: simple, wireless, customer friendly, and secure.
Frontpoint has some unusually friendly business practices. They are so positive about their service which they offer customers a 30 day 100% risk-free trial. As soon as you make a decision to sign they are going to request a three year contract but enable you to dip your toes in the water for one year, if you want. You’ll also find:
They embrace and engage via social media marketing
They fully comply with the licensing requirements of all states from the US and they also cover Canada
All their packages are 100% wireless
They use customer service reps with technical expertise
Frontpoint Security systems are Z-Wave compatible and deal with smart home devices like smart locks and thermostats.
Customers Love Frontpoint
Whenever we rate security systems, we highly value customer experience and customer friendly business practices. Frontpoint Security has a 3 year contract option but in case you are willing to pay more, they are going to also start you off with a 1 year commitment. Additionally, they have an incredibly open 30 day return policy. The policy is obvious that when you don’t as if it, you can send it back. Additionally they don’t force you into uncomfortable situations by insisting you let a salesman into your home. Nobody loves to be sold. And Frontpoint recognizes that.
However, as expected with any company, there are several complaints which come up for Frontpoint. So that we also summarized common Frontpoint customer complaints as well, almost all of which we found regarded some minor hardware issues and payment terms beyond doubt lengths of contracts. We encourage you to go through these and even reach out to Frontpoint’s customer satisfaction for feedback or any updates.
Mobile App Collaboration with Alarm.com
Sometimes you do everything you do and delegate the rest. I’ve heard stories of clients purchasing security systems with long contracts and at the end in the contract anything they have is surely an obsolete item of equipment. Also, other businesses make you buy their type of equipment. This means you are subjected to their innovation or lack thereof so you have to pay whatever price they really want. It’s bad business. Frontpoint has opened up their system to many other devices. For instance, they don’t actually sell smart locks. Instead, they let you know what smart lock makes/models are supported and so they permit you to select the one that you simply prefer.
Frontpoint makes friends. They partner with two huge names in home security: Alarm.com, that helps back the technology, and GE, the existing manufacturer of your security equipment. You could have heard of Alarm.com’s patented “Crash & Smash technology” which necessitates help regardless of whether a bad guy breaks-in, finds your pc, and destroys it.
Frontpoint Security uses Alarm.com’s mobile app, which can be currently rated 3.5 stars on iTunes and 4.4 stars on Google Play. Both stores make use of a 5 star rating system. There is also an app for Blackberry users, a native app for Windows Phones, one for Amazon Kindle Fire and Pebble as devppky13 as being a mobile friendly version of their website for other internet enabled personal devices. They likewise have an app for the new Apple Watch. The Apple Watch will permit users to completely control connected smart devices off their wrist. It also includes one push resolution for notifications and you may view live footage of your house straight from your watch.
Read more about Frontpoint’s Mobile App features within our review. Remember that through Alarm.com’s app, Frontpoint is compatible with a wide range of iPhone, Android, and Blackberry devices and wearables.
Protection Package – The $34.99 package offers 100% wireless monitoring that doesn’t depend upon an internet connection or possibly a phone line. It offers UL-listed professional monitoring 24/7 for burglary/intrusions which can be delivered through their two monitoring centers. In addition, it includes basic fire monitoring (you must push a control button), environmental condition monitoring, and life safety.
Interactive Package – Frontpoint Security calls their second level plan Interactive. In order to benefit from the awesomeness that may be Z-Wave home automation you will need to purchase this package or maybe the next one up. The Interactive package is $44.99. The Frontpoint Interactive Package provides you with everything I mentioned previously plus Crash & Smash protection, email alerts, text alerts, remote access, alarm history repository, basic home automation and light-weight control. This package also adds features that permit you to track visitors or maybe your family so that you know exactly who is coming and who may be going. This is basically the plan which i have.
Ultimate Package – Their top plan is called Ultimate and is priced at $49.99 a month. This will give you the above plus live and recorded video surveillance, climate control, and door lock automation that is what Kevin was using.
Frontpoint has moved toward a customized model. Generally, they can help you pick what you need and everything you don’t need with regards to security equipment. By using a 3 year contract and qualifying credit they will typically offer $300 toward the purchase of equipment. If you wish to rise above the $300 mark you are going to shell out of pocket for your equipment but it will likely be your equipment to keep.
Tip – in case you are approximately it, it is possible to call 855-806-1188 and inquire should they be running any other specials beyond the $300. Occasionally you will find that simply asking could easily get you with a free sensor on top of the gear credit.
We go much more comprehensive about Frontpoint pricing and packages inside our own review too. Be sure that out to see the numerous pricing options they feature.
Wireless Control Panels
Frontpoint offers two control panels like the Simon XT along with the Qolsys IQ touchscreen. The Simon XT cpanel is necessary which is the brains in the operation. Provided with battery power backup, it manages other pieces of equipment and communicates to Frontpoint’s monitoring center. The Simon XT communicates via cellular signal. It does not communicate over YOUR cellphone but think of it as having its unique mini integrated cellphone which requires a much weaker signal than your daily phone.
The Qolsys IQ is definitely an optional upgrade to the primary controller. If you must have a feeling screen, Frontpoint has this choice ready to suit your needs. The Qolsys IQ offers a 7? LCD panel and can manage your home security system and home automation system. (Plus it features a built in camera. Nifty, right?)
Frontpoint even offers a remote arm and disarm touchpad, a keychain remote, panic pendant, and free mobile apps for increased control and communication.
Read our side-by-side comparison of Frontpoint’s Qolsys IQ Panel vs the Simon XT cpanel for a whole in-depth review. This may help you determine what kind of cpanel will work best with your home security needs.
Sensors are wireless devices that may be positioned on doors or windows to keep track of open and close movements. If your window is opened the sensor will send an alert to notify you from the breach. Sensors are an economical and efficient way to observe your home. Each contact sensor costs around $32.99 however, you might be able to get yourself a few free together with the initial equipment credit. For those who have an area with several windows you may want to think about motion sensor or perhaps a glass break sensor. A motion sensor can cover about 1000 sq ft. Frontpoint claims how the larger motion sensor is smart enough to disregard small pets that is vital that you avoid false alarms. However, when you have pets we recommend the glass break sensor if it is possible.
Frontpoint SensorsYou can purchase environmental monitoring sensors from Frontpoint including sensors that monitor for water and flood. These sensors gives you a fast warning if your leak is detected or worse…a flood. Other important sensors provided by Frontpoint include CO sensors, fire/smoke sensors, garage door sensors, and recessed door sensors. According to your property or location, you might like to add some of these to the security package.
To give you a much better concept of a few of these additional sensors, read our review on Frontpoint’s garage door sensors and what we should found.
One last interesting sensor that Frontpoint offers is Image Sensor, which needs the Interactive or Ultimate package as well as the Qolsys IQ panel. Although the sensor can detect various degrees of movement while you’re away and send a colored photo to alert you together with require visual verification. In lower light conditions, this photo will be in black and white instead.
The Fronptoint Image Sensor is a pretty cool sensor add-on. We recommend you read our Image Sensor review for any deeper dive into the way it operates.
The Ultimate Package provides remote control over video surveillance if you purchase one of three cameras available from Frontpoint. They offer an indoor wireless camera with night vision, an inside pan and tilt camera, or perhaps outdoor wireless camera with night vision.
There are a lot of options when it comes to video surveillance, therefore we dedicated a full review on Frontpoint’s video surveillance options to assist you to evaluate what you may need.
Frontpoint Security equipment includes a 3 year phone-in warranty. If their techs are not able to assist on the phone they will likely mail you a replacement part to your house. They include standard delivery nevertheless, you can pay extra for overnight delivery of parts if needed. As part of their DIY approach, they generally do not offer onsite tech support and could charge for replacement parts depending on the problem.
Easy Frontpoint Equipment Installation
Frontpoint Security delivers a professional installation package which is actually a nice touch but I haven’t met anyone who has ever taken them high on the offer. Reason being is in fact since the tools are fairly easy and can be done in less than 5 minutes.
Check this out review about how exactly easy it can be to setup Fronpoint security in your house. We even included a helpful how-to video to offer you some visual about the process. Check out how easy Frontpoint installation truly is.
An Overview of Frontpoint Security
Certainly the straightforward DIY setup is attractive. You plug in the main cpanel, stick your motion sensors for the wall, and put a phone call to Frontpoint to activate the machine.
Crash and Smash protection. When a bad guy goes into your own home and smashes your pc he has really done himself a disservice. Frontpoint’s system sends a door open signal to a remote monitoring site the minute the door is open. It then waits to get a disarm signal and requires help unless you go into the disarm signal.
Moving? Frontpoint makes moving easy. They enable you to move your security system from one house to another by using a phone call. If you do not have the ability to move the program to your brand new home you are able to transfer ownership to the new owner of your respective current home.
30 Day Return. If for any reason you might be not happy together with the system you may return the program to Frontpoint within four weeks. Beyond thirty days is regarded as under contract and contract cancellations require an 80% balance payment.
Frontpoint uses Z-Wave for home automation.
They have got an A rating with the BBB.